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Part XII: Consumer Assistance Program
The purpose of the Consumer Assistance Program is to respond to inquiries from the public regarding State Bar members and to assist the public through informal methods including the resolution of inquiries which may involve minor violations of the disciplinary standards set forth in Part IV of these Rules.
Rule 12-101. Consumer Assistance Committee
Rule 12-102. Consumer Assistance Committee; Membership and Terms
Rule 12-103. Committee Purpose and Responsibility
Rule 12-104. Staff and Funding
Rule 12-105. Supervision
Rule 12-106. Procedures
Rule 12-107. Confidentiality of Proceedings
Rule 12-108. Disclosure
Rule 12-109. Immunity